Book a call

Why Me

How I Think

My Newsletter

About Me

Book a call

About Me

Book a call

ERIC RAZA

For moments with
no playbook

For moments with no playbook

For moments with
no playbook

Strategic advisory for founders, CEOs, and boards navigating scale, transition, and global complexity.

30 years of executive leadership across 7 countries. Former CEO, COO, and VP at Fortune 500 and AI companies.

Book a 25-min intro call

How I Help

WHO I WORK WITH

You've built something real. Now you're scaling across geographies, cultures, and expectations that don't always align.

Maybe you're a Global South founder with Western clients and investors. Maybe you're a Western CEO running operations in Nairobi, Antananarivo, or Manila. Either way: how to grow without flattening the complexity that's actually your advantage.

years of executive leadership

countries operated across

1,000+

people managed globally

1,000+

people managed globally

$1B

transformations led

$1B

transformations led

$1B

transformations led

WHAT YOU FACE

Your talent is in one place. Your capital, clients, or board sit in another.

Most of your leadership energy burns on translation. Not language - expectations. What "quality" means to each side. What "scalable" looks like when your operations don't fit a Silicon Valley template. What signals confidence to a board in London versus competence to a team in Antananarivo.

As you grow, the friction changes shape. Decisions flow through fewer people. The people evaluating your business are pattern-matching against models that weren't built for your reality.

The gap isn't geographic. It's interpretive. And it puts a ceiling on what you can build.

THE DAILY REALITY

Every decision runs through you.

You're approving expenses, chasing deliverables, bridging contexts. Without you in the middle, things slip or get lost in translation..

THE DAILY REALITY

Every decision runs through you.

You're approving expenses, chasing deliverables, bridging contexts. Without you in the middle, things slip or get lost in translation..

THE DAILY REALITY

Every decision runs through you.

You're approving expenses, chasing deliverables, bridging contexts. Without you in the middle, things slip or get lost in translation..

THE CODE-SWITCHING PROBLEM

You speak both languages.

The language of the field and the language of the boardroom. Operational truth and investor narrative. You're constantly bridging — and it's limiting growth.

THE CODE-SWITCHING PROBLEM

You speak both languages.

The language of the field and the language of the boardroom. Operational truth and investor narrative. You're constantly bridging — and it's limiting growth.

THE CODE-SWITCHING PROBLEM

You speak both languages.

The language of the field and the language of the boardroom. Operational truth and investor narrative. You're constantly bridging — and it's limiting growth.

THE SCALABILITY QUESTION

They keep asking if it scales.

You've tried hiring ops leaders, but they lack the altitude or the cross-cultural instincts. Competitors with simpler setups somehow look more "scalable."

THE SCALABILITY QUESTION

They keep asking if it scales.

You've tried hiring ops leaders, but they lack the altitude or the cross-cultural instincts. Competitors with simpler setups somehow look more "scalable."

THE SCALABILITY QUESTION

They keep asking if it scales.

You've tried hiring ops leaders, but they lack the altitude or the cross-cultural instincts. Competitors with simpler setups somehow look more "scalable."

WHAT YOU ACTUALLY NEED

Not another roadmap.

Someone who's operated on both sides and knows which "best practices" are universal, which are theater, and which only work if you adapt them.

WHAT YOU ACTUALLY NEED

Not another roadmap.

Someone who's operated on both sides and knows which "best practices" are universal, which are theater, and which only work if you adapt them.

WHAT YOU ACTUALLY NEED

Not another roadmap.

Someone who's operated on both sides and knows which "best practices" are universal, which are theater, and which only work if you adapt them.

SERVICES

HOW I HELP

I work alongside a small number of leaders when the stakes are high and the playbook doesn't exist. Not templates. Not frameworks. Judgment, applied where it counts.

01

Outcome-Based Consulting

One defining inflection point

3 months+

A market entry, restructuring, client negotiation, or board-level decision that needs someone who's navigated similar terrain. Sharp help to deliver a result.

01

Outcome-Based Consulting

One defining inflection point

3 months+

A market entry, restructuring, client negotiation, or board-level decision that needs someone who's navigated similar terrain. Sharp help to deliver a result.

01

Outcome-Based Consulting

One defining inflection point

3 months+

A market entry, restructuring, client negotiation, or board-level decision that needs someone who's navigated similar terrain. Sharp help to deliver a result.

02

Strategic Advisory

Decisions you can't afford to get wrong

6 months+

A sounding board with enough altitude to challenge your thinking. Pricing, org design, geographic expansion — the decisions where 80% right still costs you.

02

Strategic Advisory

Decisions you can't afford to get wrong

6 months+

A sounding board with enough altitude to challenge your thinking. Pricing, org design, geographic expansion — the decisions where 80% right still costs you.

02

Strategic Advisory

Decisions you can't afford to get wrong

6 months+

A sounding board with enough altitude to challenge your thinking. Pricing, org design, geographic expansion — the decisions where 80% right still costs you.

03

Fractional COO / President

When the business can't run without you

9 months+

An operator embedded in your business who can manage across geographies, hold your team to higher standards, build structure, and free you to focus where only you add value.

03

Fractional COO / President

When the business can't run without you

9 months+

An operator embedded in your business who can manage across geographies, hold your team to higher standards, build structure, and free you to focus where only you add value.

03

Fractional COO / President

When the business can't run without you

9 months+

An operator embedded in your business who can manage across geographies, hold your team to higher standards, build structure, and free you to focus where only you add value.

The real value isn't in the deliverable. It's in helping leaders see what actually matters versus what just feels urgent.

Book a 25-min intro call

No pitch. We'll figure out if there's a fit.

Or just email me

Book a 25-min intro call

Or just email me

Book a 25-min intro call

No pitch. We'll figure out if there's a fit.

Or just email me

DELIVERED RESULTS FOR TEAMS AT

WHY WORK WITH ME

Three decades building global teams, running P&Ls, and navigating the exact friction my clients face: the gap between how things work on the ground and how they're evaluated from a distance. I've been on both sides.

SELECTED OUTCOMES

A few results from the last decade

Across Fortune 500 transformations, AI data services, and global operations

95%

Retention rate on 6,000-employee transformation

+20pt

Margin turnaround in 8 months on $115M P&L

101%

New sales growth in 12 months

27%

OPEX efficiency gains in 9 months

35%

Net margin contribution in PMO Services

"I highly recommend Eric to anyone needing a strong leader and change management."

Seth Dobbs - CEO

"I highly recommend Eric to anyone needing a strong leader and change management."

Seth Dobbs - CEO

"I highly recommend Eric to anyone needing a strong leader and change management."

Seth Dobbs - CEO

"Outstanding job supporting my business through difficult challenges. He ensured profitability while delivering what the customer needed."

Walt Megura - SVP

"Outstanding job supporting my business through difficult challenges. He ensured profitability while delivering what the customer needed."

Walt Megura - SVP

"Outstanding job supporting my business through difficult challenges. He ensured profitability while delivering what the customer needed."

Walt Megura - SVP

"One of those rare leaders who manages discussions at the executive level and deep in the solution."

Jorge D'Avila - VP

"One of those rare leaders who manages discussions at the executive level and deep in the solution."

Jorge D'Avila - VP

"One of those rare leaders who manages discussions at the executive level and deep in the solution."

Jorge D'Avila - VP

"Built a team of leaders with the diversity of thought instrumental to the success of the transformation."

Sunil Bhojwani - Program Director

"Built a team of leaders with the diversity of thought instrumental to the success of the transformation."

Sunil Bhojwani - Program Director

"Built a team of leaders with the diversity of thought instrumental to the success of the transformation."

Sunil Bhojwani - Program Director

THE KIND OF PROBLEMS I SOLVE

—

A founder scaling from 200 to 800 people across two continents, losing control of quality without knowing why.

—

A founder scaling from 200 to 800 people across two continents, losing control of quality without knowing why.

—

A founder scaling from 200 to 800 people across two continents, losing control of quality without knowing why.

—

A Western client demanding SLA compliance from an operations team that was never built for it.

—

A Western client demanding SLA compliance from an operations team that was never built for it.

—

A Western client demanding SLA compliance from an operations team that was never built for it.

—

A board asking for a growth plan when the real problem was a pricing model that penalized scale.

—

A board asking for a growth plan when the real problem was a pricing model that penalized scale.

—

A board asking for a growth plan when the real problem was a pricing model that penalized scale.

—

A CEO caught between investor expectations and operational reality, running out of time to bridge both.

—

A CEO caught between investor expectations and operational reality, running out of time to bridge both.

—

A CEO caught between investor expectations and operational reality, running out of time to bridge both.

—

A leadership team that had execution power but no shared language for what "good" looked like across cultures.

—

A leadership team that had execution power but no shared language for what "good" looked like across cultures.

—

A leadership team that had execution power but no shared language for what "good" looked like across cultures.

I learned by doing. Often the hard way. Every step required proving I belonged in rooms that weren't designed for someone like me.

HOW I THINK ABOUT LEADERSHIP

The hardest leadership problems aren't technical.

They sit in the unglamorous middle — between strategy and execution, between headquarters and the field, between what sounds right in a boardroom and what holds under pressure on the ground.

I'm skeptical of tidy frameworks. They rarely survive first contact with context.

What scales is judgment. Pattern recognition. The willingness to decide under pressure without flattening the realities that make your business what it is.

That's the level I work at.

More About Me →

Let's see if there's a fit.

If you're navigating a moment where things no longer fit neatly, we'll probably have a good conversation. I keep three clients at a time. If timing matters, don't wait.

I'd rather have an honest 30 minutes than a polished pitch deck. — Eric

Book a 25-min intro call

Or email me directly

Book a 25-min intro call

Or just email me

Book a 25-min intro call

Or email me directly

ERIC RAZA

For moments withno playbook

For moments with no playbook

For moments withno playbook

WHO I WORK WITH

WHO I WORK WITH

WHAT YOU FACE

WHAT YOU FACE

Your talent is in one place. Your capital, clients, or board sit in another.

Every decision runs through you.

Every decision runs through you.

Every decision runs through you.

You speak both languages.

You speak both languages.

You speak both languages.

They keep asking if it scales.

They keep asking if it scales.

They keep asking if it scales.

Not another roadmap.

Not another roadmap.

Not another roadmap.

HOW I HELP

HOW I HELP

01

Outcome-Based Consulting

One defining inflection point

3 months+

A market entry, restructuring, client negotiation, or board-level decision that needs someone who's navigated similar terrain. Sharp help to deliver a result.

01

Outcome-Based Consulting

One defining inflection point

3 months+

A market entry, restructuring, client negotiation, or board-level decision that needs someone who's navigated similar terrain. Sharp help to deliver a result.

01

Outcome-Based Consulting

One defining inflection point

3 months+

A market entry, restructuring, client negotiation, or board-level decision that needs someone who's navigated similar terrain. Sharp help to deliver a result.

02

Strategic Advisory

Decisions you can't afford to get wrong

6 months+

A sounding board with enough altitude to challenge your thinking. Pricing, org design, geographic expansion — the decisions where 80% right still costs you.

02

Strategic Advisory

Decisions you can't afford to get wrong

6 months+

A sounding board with enough altitude to challenge your thinking. Pricing, org design, geographic expansion — the decisions where 80% right still costs you.

02

Strategic Advisory

Decisions you can't afford to get wrong

6 months+

A sounding board with enough altitude to challenge your thinking. Pricing, org design, geographic expansion — the decisions where 80% right still costs you.

03

Fractional COO / President

When the business can't run without you

9 months+

An operator embedded in your business who can manage across geographies, hold your team to higher standards, build structure, and free you to focus where only you add value.

03

Fractional COO / President

When the business can't run without you

9 months+

An operator embedded in your business who can manage across geographies, hold your team to higher standards, build structure, and free you to focus where only you add value.

03

Fractional COO / President

When the business can't run without you

9 months+

An operator embedded in your business who can manage across geographies, hold your team to higher standards, build structure, and free you to focus where only you add value.

WHY WORK WITH ME

SELECTED OUTCOMES

A few results from the last decade

THE KIND OF PROBLEMS I SOLVE

THE KIND OF PROBLEMS I SOLVE

HOW I THINK ABOUT LEADERSHIP

The hardest leadership problems aren't technical.

For moments with
no playbook

For moments with
no playbook